How to cancel a service
About this article.When you purchase a service, it might not soot your needs, this article will guide you how to cancel your purchase.
Follow these steps:
- First login into your DbmHosting account .
- Click on the category called “Services”, after clicking it you will see an option that says “My Services”, click on it.
- After clicking on “My Services”, you will see a list of services you have ordered.
- Search for the service that you want to cancel, and click on it.
- After clicking on the service that you want to cancel, you will see the option to “Upgrade” your service and next to it is the option to, “Request Cancellation” click on the “Request Cancellation” option.
- After clicking on “Request Cancellation”, you will be sent to a new page where you have to describe your reason for cancellation, fill the box with your reasons, and click on the button that says “Request Cancellation”.
- After you click the “Request Cancellation” button, your cancellation request will be submitted and the staff will respond and soon as possible.
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